PRIVACY POLICY
Effective Date: Last Updated August 2026 • Al Khawaneej (AKH) Auto Engineering
1. Overview & Commitment
At Al Khawaneej Exhausts & Auto Engineering (AKH), we respect your privacy and are committed to protecting all personal information you share with us. This Privacy Policy details how we collect, use, store, and safeguard your data when you visit www.akhexhaust.com, order custom performance parts, request custom fabrication services, or consult with our technical specialists.
By accessing our website or placing an order, you agree to the collection and use of information in accordance with this policy and the privacy laws of the United Arab Emirates (UAE).
2. Information We Collect
To process your custom fabrication orders and deliver performance components, we collect the following categories of information:
- Personal Contact Details: Name, email address, phone number, and WhatsApp contact handle.
- Shipping & Delivery Details: Physical garage/delivery address, city, country, and postal code for global dispatch.
- Vehicle Specifications: Make, model, engine code, model year, and performance modifications provided for custom fitment verification.
- Transaction & Payment Data: Encrypted payment confirmations processed securely through PCI-DSS compliant payment gateways (Stripe). We never store raw credit card numbers on our servers.
- Technical Analytics: Device IP address, browser type, operating system, and anonymized interaction data collected via standard web cookies.
3. How We Use Your Information
Your data is strictly used to fulfill your automotive orders and provide technical consultation:
Custom Order Fulfillment
Crafting, pipe-bending, dyno-testing, and shipping your exact exhaust/intake specifications.
Technical Consultation
Communicating with you via WhatsApp or phone regarding custom fitment and acoustic tuning.
Warranty & Support
Registering your handcrafted parts under AKH lifetime structural warranty guarantees.
Security & Legal Compliance
Preventing fraudulent transactions and adhering to UAE trade regulations.
4. Data Security & Encryption
We implement industry-leading technical measures to protect your personal data from unauthorized access, loss, or disclosure:
- 256-bit SSL/TLS end-to-end encryption for all browser transactions and web sessions.
- PCI-DSS Level 1 compliant online payment gateways (Stripe) with zero local storage of financial credentials.
- Restricted internal access to customer order databases, accessible strictly by authorized AKH technical managers.
5. Data Sharing & Disclosure
We never sell, rent, or trade your personal data to third parties. We only share relevant details with essential service providers necessary to complete your order:
- Logistics & Express Couriers: DHL Express, FedEx, or local UAE freight partners to deliver your shipment.
- Payment Processors: Stripe or authorized UAE merchant providers for secure checkout settlement.
- Legal Obligations: If required by UAE law, court order, or governmental authorities.
Questions Regarding Privacy & Data Protection?
If you have any questions regarding this Privacy Policy, wish to request data deletion, or update your contact details, please reach out to our team: